Online app · consumer rights

Refund & Complaint Letter Builder

Tells you which rights apply based on what you bought and when (30-day right to reject, 6-month rule, 14-day online cancellation), plus Section 75 and chargeback tips.

£3.99 one-off · Opens in your browser

Visa · Mastercard · Amex · Apple Pay · Google Pay
Secure payment by Stripe on this page. Yours to keep – no subscription.

What's included

Goods, services, digital content and online orders
Your rights based on the date
Section 75 and chargeback guidance
Ready-to-send letter
Copy or print

How it works

Buy once – it unlocks in your account.
Answer a few questions.
Send your letter.

General information, not legal advice.

Refund & Complaint Letter Builder£3.99 · one-off