App Phone app · free to try
Move-In Shield – Deposit Evidence App
Protect your tenancy deposit. Record every room on move-in day with dated, fingerprinted photos, then compare before and after when you move out.
£4.99 one-off
For UK tenants
Protect your deposit and your rights
Everyone talks about landlords. These tools are built for tenants: record clear evidence on move-in day, compare it when you leave, and ask for your money back the right way.
- Move inPhotograph every room with Move-In Shield and send the report to your landlord.
- Move outRetake each photo from the same spot and get a before-and-after pack.
- Get your deposit backSend a correct deposit return letter, or use the scheme's free dispute service.
Bundle 2 apps · save £1.99
Renter's Deposit Pack
Move-In Shield plus the Deposit Return Letter Builder: record the evidence, then ask for your deposit back.
£7.99 one-off
App Online app · England & Wales
Tenancy Deposit Return Letter Builder
Get your tenancy deposit back. Build a firm, correct letter to your landlord or agent in two minutes.
£4.99 one-off
Free guide
How to get your tenancy deposit back
What to photograph, how to prove the date, fair wear and tear, and the free dispute service.
Tenant questions
How do I get my tenancy deposit back?
Record the property's condition with dated photos when you move in, compare them when you move out, then ask in writing for your deposit back. If you can't agree, every government-approved deposit scheme has a free dispute service.
Can my landlord charge for fair wear and tear?
No. Fair wear and tear is the normal decline from everyday use, such as faded paint or a worn carpet. Landlords can only claim for damage beyond that, with evidence.
Is Move-In Shield free?
You can do your whole move-in check free and see a preview report. The final report with a verifiable receipt code is £4.99 one-off, with no subscription.
General information and tools, not legal advice. For help with a dispute, contact your deposit scheme, Shelter or Citizens Advice.